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Terms & Conditions
TERMS & CONDITIONS
Effective Date: September 2025
These Terms & Conditions ("Terms") govern all quotations, design services, engineering services, CAD services, 3D printing, manufacturing, fabrication, painting, finishing, assembly, installation, consultation, products and services provided by Pantoxe Project Hub ("Pantoxe", "we", "our", or "us").
By requesting a quotation, approving any design, making payment, issuing a purchase order, or placing an order with Pantoxe Project Hub, the Customer agrees to be legally bound by these Terms & Conditions.
1. DEFINITIONS
For the purpose of these Terms & Conditions, the following definitions shall apply:
1.1 "Customer" means any individual, company, organisation, government agency, institution or representative requesting or purchasing products or services from Pantoxe Project Hub.
1.2 "Pantoxe Project Hub" means Pantoxe Project Hub and its owners, employees, representatives, contractors, authorised agents and approved subcontractors.
1.3 "Quotation" means any written price proposal, estimate, cost breakdown or commercial offer issued by Pantoxe Project Hub.
1.4 "Order" means any accepted quotation, purchase order, invoice, written instruction, online order or other confirmed request for products or services.
1.5 "Product" means any physical item manufactured, fabricated, assembled, painted, modified or supplied by Pantoxe Project Hub.
1.6 "Service" includes but is not limited to:
- CAD Drawing
- 3D Modelling
- Reverse Engineering
- 3D Scanning
- FDM Printing
- Resin Printing
- CNC-related services
- Product Development
- Prototyping
- Painting
- Surface Finishing
- Assembly
- Repair
- Consultation
- Engineering Support
- Installation
- Any other service offered by Pantoxe Project Hub.
1.7 "Design" includes all drawings, CAD models, renderings, engineering files, STL files, STEP files, OBJ files, DXF files, technical sketches, specifications and digital artwork.
1.8 "Working Day" means Monday to Friday excluding weekends and Malaysian public holidays unless otherwise stated.
1.9 "Force Majeure Event" means any event beyond the reasonable control of Pantoxe Project Hub including but not limited to natural disasters, flood, fire, pandemic, epidemic, government restrictions, supplier shortages, transportation disruption, labour shortages, utility failures or equipment breakdown.
2. ACCEPTANCE OF TERMS
2.1 These Terms & Conditions apply to every quotation, purchase order, invoice, project and transaction undertaken by Pantoxe Project Hub unless otherwise agreed in writing.
2.2 A Customer shall be deemed to have accepted these Terms & Conditions upon the earliest occurrence of any of the following:
- accepting a quotation;
- approving a design;
- issuing a purchase order;
- making any payment;
- confirming an order verbally or in writing;
- providing production approval;
- requesting Pantoxe Project Hub to commence work;
- collecting the completed products; or
- accepting delivery of the products.
2.3 Any terms or conditions issued by the Customer shall not apply unless expressly accepted in writing by Pantoxe Project Hub.
2.4 No employee, representative or agent of Pantoxe Project Hub has authority to vary these Terms unless such variation is confirmed in writing by an authorised representative.
3. QUOTATIONS
3.1 Unless otherwise stated, all quotations remain valid for thirty (30) calendar days from the date of issue.
3.2 Quotations are prepared based solely on the specifications, information and requirements supplied by the Customer at the time of quotation.
3.3 Any information omitted or changed after the quotation has been issued may result in a revised quotation.
3.4 Quotations include only the work specifically described within the quotation.
Unless expressly stated, quotations do not include:
- delivery;
- installation;
- engineering certification;
- testing;
- redesign;
- packaging upgrades;
- additional finishing;
- training;
- site visits;
- maintenance; or
- future modifications.
3.5 Pantoxe Project Hub reserves the right to revise or withdraw any quotation prior to acceptance.
3.6 Typographical errors, calculation errors or obvious pricing mistakes may be corrected at any time before acceptance.
3.7 A quotation shall not be interpreted as a guarantee that production can commence immediately.
Production scheduling remains subject to machine availability, manpower, material availability and existing workload.
4. PRICING & SCOPE OF WORK
4.1 Prices are based solely upon the agreed project scope.
4.2 Any additional request outside the agreed scope constitutes a variation and shall be separately chargeable.
This includes but is not limited to:
- additional revisions;
- redesign;
- engineering modifications;
- additional meetings;
- additional renderings;
- extra prototypes;
- additional testing;
- colour matching;
- custom finishing;
- installation requests;
- additional documentation.
4.3 Pantoxe Project Hub reserves the right to adjust pricing where:
- project specifications change;
- material prices increase;
- supplier costs increase;
- labour requirements increase;
- manufacturing complexity increases;
- production time exceeds the original estimate due to Customer instructions.
4.4 Unless otherwise stated, prices are exclusive of taxes, duties, courier charges and third-party fees.
4.5 Prices are confidential and intended solely for the Customer to whom the quotation is issued.
5. PAYMENT TERMS
5.1 Unless otherwise agreed in writing, payment shall be made according to the following schedule:
- 50% Deposit upon approval of the quotation, design and specifications.
- 30% Progress Payment before manufacturing proceeds beyond the design stage.
- 20% Final Payment before collection, delivery or installation.
5.2 Pantoxe Project Hub reserves the right to suspend work immediately if any scheduled payment is overdue.
5.3 Any production delay resulting from overdue payment shall automatically extend the agreed completion schedule.
5.4 Pantoxe Project Hub shall retain ownership of all products, components, CAD files and related work until full payment has been received.
5.5 Pantoxe Project Hub reserves the right to withhold collection, delivery, installation and release of any products until all outstanding payments have been settled.
5.6 Interest or administrative charges may be imposed on overdue accounts where permitted by applicable law and where notified to the Customer.
6. DESIGN APPROVAL
6.1 Before production commences, the Customer shall carefully review and approve all drawings, renderings, specifications and other design documents.
6.2 The Customer is solely responsible for verifying:
- dimensions;
- measurements;
- spelling;
- logos;
- colours;
- quantities;
- orientation;
- material selection;
- finishing;
- functionality;
- assembly details; and
- any other project specifications.
6.3 Design approval may be provided by:
- signed documents;
- email;
- WhatsApp;
- messaging applications;
- purchase order confirmation; or
- any written communication accepted by Pantoxe Project Hub.
6.4 Once approved, the design shall be deemed final.
6.5 Pantoxe Project Hub shall not be responsible for any error, omission or defect arising from information or designs approved by the Customer.
7. CUSTOMER RESPONSIBILITIES
7.1 The Customer shall provide complete, accurate and timely information necessary for the completion of the project.
7.2 Pantoxe Project Hub shall not be liable for delays or additional costs arising from incomplete, inaccurate or late information supplied by the Customer.
7.3 The Customer warrants that all files, drawings, logos, artwork and information supplied are accurate and legally authorised for use.
7.4 The Customer remains solely responsible for ensuring that the intended application of the product complies with all applicable laws, regulations and industry requirements.
8. DESIGN CHANGES & ENGINEERING CHANGES
8.1 Any modification requested after design approval shall be treated as a Design Variation or Engineering Change Request (ECR).
8.2 Pantoxe Project Hub reserves the sole discretion to determine whether the requested changes are technically feasible.
8.3 Additional charges may include:
- engineering time;
- redesign;
- CAD modification;
- machine setup;
- labour;
- material wastage;
- prototype reprinting;
- painting;
- assembly;
- quality inspection;
- production downtime.
8.4 Depending on production progress, additional charges may range from a minor revision fee to the full cost of manufacturing a replacement product.
8.5 A change of mind shall not constitute a manufacturing defect.
9. MULTI-UNIT PRODUCTION
9.1 Production of multiple units shall follow the approved design.
9.2 Once the first production unit has been manufactured according to the approved design, any request to alter the remaining units shall constitute a new manufacturing instruction.
9.3 Additional charges shall apply for redesign, remanufacturing, labour, materials and production time.
9.4 Pantoxe Project Hub shall only be responsible for remanufacturing where the products were manufactured contrary to the approved design or written specifications.
10. MANUFACTURING TOLERANCES
10.1 The Customer acknowledges that custom manufacturing and additive manufacturing processes inherently produce reasonable variations.
10.2 Such characteristics include, but are not limited to:
- layer lines;
- support marks;
- sanding marks;
- paint texture;
- gloss variation;
- matte variation;
- colour variation;
- surface finish differences;
- dimensional tolerances;
- assembly tolerances;
- handmade finishing characteristics.
10.3 These characteristics are normal manufacturing outcomes and shall not be regarded as defects unless they fall outside the agreed specifications.
11. MATERIALS & COLOUR VARIATIONS
11.1 Colours displayed on computer monitors, mobile devices, printed samples or digital renderings are intended as a general representation only.
11.2 Pantoxe Project Hub does not guarantee an exact colour match unless specifically agreed in writing.
11.3 Natural differences between production batches, manufacturers and finishing processes may result in minor colour, texture or surface variations.
11.4 Material substitutions of equal or better quality may be proposed where original materials become unavailable.
11.5 Pantoxe Project Hub shall notify the Customer before proceeding with any material substitution that materially affects the product.
12. CUSTOMER-SUPPLIED MATERIALS
12.1 Where the Customer requests Pantoxe Project Hub to use materials, components, accessories, consumables, hardware, electronics or other items supplied by the Customer, or requires Pantoxe Project Hub to purchase from a supplier nominated by the Customer, all such materials shall be used at the Customer's sole risk.
12.2 Pantoxe Project Hub shall not be responsible for:
- delayed delivery of customer-specified materials;
- postponed production schedules;
- supplier delays;
- manufacturing interruptions;
- failed prints;
- poor adhesion;
- poor paint performance;
- material incompatibility;
- defective materials;
- inconsistent material quality;
- reduced product performance; or
- any additional production time arising from Customer-supplied materials or Customer-nominated suppliers.
12.3 If Customer-supplied materials are found to be unsuitable, incompatible, damaged or defective, Pantoxe Project Hub may suspend production until suitable replacement materials are provided.
12.4 Any additional labour, engineering, testing, machine setup, cleaning, calibration, transportation, storage or production costs resulting from Customer-supplied materials shall be chargeable to the Customer.
12.5 Any agreed completion date shall automatically be extended where delays are caused by Customer-supplied materials or Customer-nominated suppliers.
12.6 Pantoxe Project Hub reserves the absolute right to refuse the use of any material that is considered unsafe, incompatible, technically unsuitable or likely to compromise manufacturing quality.
13. CUSTOMER-SUPPLIED FILES
13.1 Pantoxe Project Hub manufactures products based on the digital files, drawings, specifications and information supplied by the Customer.
13.2 Pantoxe Project Hub shall not be responsible for any errors, omissions or defects contained within customer-supplied files, including but not limited to:
- STL files;
- STEP files;
- OBJ files;
- DXF files;
- CAD models;
- engineering drawings;
- sketches;
- reference images; or
- technical specifications.
13.3 Pantoxe Project Hub is not required to verify the dimensional accuracy, functionality, structural integrity or printability of customer-supplied files unless such review is specifically included within the quotation.
13.4 Where modifications or repairs to customer files are required before production, additional charges shall apply.
13.5 The Customer warrants that all submitted files do not infringe any copyright, patent, trademark, industrial design or other intellectual property rights.
13.6 The Customer agrees to indemnify and hold harmless Pantoxe Project Hub against any claim arising from the use of customer-supplied files.
14. CAD FILES & INTELLECTUAL PROPERTY
14.1 Unless otherwise agreed in writing, all CAD files, engineering drawings, manufacturing drawings, production files, design files, source files, renderings and technical documentation created by Pantoxe Project Hub remain the exclusive intellectual property of Pantoxe Project Hub.
14.2 Purchase of a physical product does not include ownership of:
- CAD files;
- STEP files;
- STL files;
- source files;
- engineering drawings;
- manufacturing methods;
- production processes;
- design calculations.
14.3 CAD files shall only be released where:
- specifically included in the quotation;
- separately purchased; or
- agreed in writing.
14.4 Pantoxe Project Hub reserves the right to reuse its manufacturing knowledge, production methods and general engineering experience for future projects, provided that confidential customer information is not disclosed.
14.5 No person may reproduce, manufacture or commercially exploit Pantoxe Project Hub's original designs without written permission.
15. CONFIDENTIAL PROJECTS
15.1 Pantoxe Project Hub shall treat confidential customer information with reasonable care.
15.2 Where a Non-Disclosure Agreement (NDA) has been executed, Pantoxe Project Hub shall comply with the obligations contained within that agreement.
15.3 In the absence of an executed NDA, Pantoxe Project Hub reserves the right to photograph or display completed projects for portfolio and marketing purposes.
16. PRODUCTION SCHEDULE
16.1 Estimated completion dates are estimates only and shall not constitute guaranteed delivery dates unless expressly confirmed in writing.
16.2 Production schedules may be affected by:
- machine maintenance;
- machine breakdown;
- supplier shortages;
- material shortages;
- utility interruptions;
- customer revisions;
- overdue payments;
- public holidays;
- force majeure;
- unforeseen technical issues.
16.3 Pantoxe Project Hub shall not be liable for delays beyond its reasonable control.
16.4 Production shall only commence after all required approvals and scheduled payments have been received.
17. RUSH ORDERS
17.1 Rush or priority orders are accepted solely at the discretion of Pantoxe Project Hub.
17.2 Acceptance of a rush order does not constitute a guarantee of completion by a particular date unless confirmed in writing.
17.3 Additional charges may apply for expedited production.
17.4 Rush orders shall receive production priority over standard orders where practical.
18. INSTALLATION & PRODUCT USE
18.1 Unless installation is specifically included within the quotation, installation shall remain the sole responsibility of the Customer.
18.2 Pantoxe Project Hub shall not be responsible for damage caused by:
- incorrect installation;
- improper assembly;
- misuse;
- modification;
- negligence;
- unsuitable operating conditions.
18.3 Products must only be used for their intended purpose.
19. PROTOTYPES & SAMPLE PRODUCTS
19.1 Prototype products are manufactured for evaluation and development purposes only.
19.2 Prototype products may differ from final production products in:
- appearance;
- strength;
- finish;
- material;
- functionality;
- dimensional accuracy.
19.3 Prototype approval does not guarantee regulatory compliance or commercial suitability.
20. PRODUCT SUITABILITY
20.1 The Customer is solely responsible for determining whether the selected material, design and manufacturing process are suitable for the intended application.
20.2 Unless specifically agreed in writing, Pantoxe Project Hub does not certify products for:
- medical use;
- structural applications;
- aerospace;
- automotive safety systems;
- pressure vessels;
- food-contact applications;
- life-support equipment;
- safety-critical equipment.
20.3 Pantoxe Project Hub makes no representation that a product is suitable for any purpose other than that stated in the quotation.
21. THIRD-PARTY COMPONENTS
21.1 Where products are designed to fit customer-supplied or third-party components, Pantoxe Project Hub relies upon the information provided by the Customer.
21.2 Pantoxe Project Hub shall not be responsible for incompatibility resulting from:
- inaccurate measurements;
- manufacturing variations;
- design changes by third-party manufacturers;
- counterfeit components;
- poor-quality replacement parts.
21.3 Fitment testing beyond the agreed project scope shall be chargeable.
22. QUALITY INSPECTION
22.1 Every completed product shall undergo reasonable quality inspection before collection or dispatch.
22.2 Customers are encouraged to inspect products immediately upon collection.
22.3 Any visible concerns should be reported before the product leaves Pantoxe Project Hub's premises where reasonably practicable.
22.4 Acceptance of the product does not affect any statutory rights the Customer may have under applicable law.
23. COLLECTION, STORAGE & ABANDONED PROJECTS
23.1 Customers shall collect completed products within thirty (30) calendar days after notification.
23.2 Storage charges may apply after thirty (30) calendar days.
23.3 Projects remaining uncollected for ninety (90) calendar days may, at Pantoxe Project Hub's discretion:
- be dismantled;
- recycled;
- sold;
- disposed of; or
- otherwise dealt with to recover storage space and costs.
23.4 Deposits and payments previously made shall not be refundable in such circumstances unless required by applicable law.
23.5 Pantoxe Project Hub shall not be liable for deterioration of products resulting from prolonged storage after notification of completion.
24. SHIPPING & DELIVERY
24.1 Risk of loss or damage passes to the Customer once the products are:
- collected by the Customer;
- collected by the Customer's representative; or
- handed to a courier or freight company.
24.2 Delivery dates are estimates only.
24.3 Pantoxe Project Hub shall not be liable for delays caused by courier companies, freight forwarders or customs authorities.
24.4 Claims relating to transportation damage shall be investigated before repair, replacement or compensation is approved.
24.5 Customers should retain all packaging and evidence of shipping damage when making a transportation claim.
25. WARRANTY
25.1 Pantoxe Project Hub warrants that products manufactured by us shall substantially conform to the approved drawings, specifications and quotation at the time of collection or delivery.
25.2 This warranty applies only to manufacturing defects directly caused by Pantoxe Project Hub.
25.3 Unless otherwise agreed in writing, any claim relating to a manufacturing defect must be submitted within seven (7) calendar days from the date of collection or delivery.
25.4 This warranty does not apply to:
- customer-approved designs;
- customer-supplied files;
- customer-supplied materials;
- customer-requested suppliers;
- normal manufacturing tolerances;
- normal colour variation;
- normal finishing characteristics;
- accidental damage;
- misuse;
- improper installation;
- improper storage;
- unauthorised modification;
- normal wear and tear.
25.5 Pantoxe Project Hub does not warrant that 3D printed products possess identical mechanical properties, strength or lifespan as injection moulded, CNC-machined or metal manufactured products unless expressly stated in writing.
25.6 Pantoxe Project Hub reserves the sole discretion to determine whether a reported issue constitutes a manufacturing defect.
25.7 Where a valid warranty claim is accepted, Pantoxe Project Hub may repair, replace or reproduce the affected product.
26. LIMITATION OF LIABILITY
26.1 To the fullest extent permitted by applicable law, Pantoxe Project Hub's total liability arising out of or in connection with any quotation, order, product or service shall not exceed the total amount actually paid by the Customer for the affected product or service.
26.2 Pantoxe Project Hub shall not be liable for any indirect, incidental, special, exemplary, punitive or consequential loss or damage, including but not limited to:
- loss of profit;
- loss of revenue;
- loss of production;
- loss of business opportunity;
- loss of contracts;
- business interruption;
- downtime;
- loss of data;
- loss of goodwill; or
- any other economic loss.
26.3 Pantoxe Project Hub shall not be liable for any loss arising from:
- customer-approved designs;
- customer-supplied files;
- customer-supplied materials;
- customer-nominated suppliers;
- incorrect measurements supplied by the Customer;
- improper installation;
- misuse or abuse of the product;
- unauthorised modifications;
- normal wear and tear; or
- use of the product outside its intended application.
26.4 Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded under applicable law.
27. INDEMNITY
27.1 The Customer shall indemnify, defend and hold harmless Pantoxe Project Hub, its owners, employees, contractors and authorised representatives against all claims, losses, damages, liabilities, costs and expenses arising directly or indirectly from:
- customer-supplied files;
- customer-supplied materials;
- inaccurate information supplied by the Customer;
- infringement of any intellectual property rights;
- unlawful use of any product or service;
- misuse of products after delivery;
- modifications performed by parties other than Pantoxe Project Hub; or
- breach of these Terms & Conditions by the Customer.
27.2 This indemnity shall survive completion, cancellation or termination of the project.
28. CANCELLATION OF PROJECTS
28.1 An accepted order may only be cancelled with the written consent of Pantoxe Project Hub.
28.2 Deposits become non-refundable once design, engineering, procurement or manufacturing work has commenced.
28.3 Where cancellation occurs after work has commenced, the Customer shall pay for all work completed up to the cancellation date, including but not limited to:
- engineering;
- CAD design;
- machine time;
- labour;
- materials;
- subcontractor charges;
- purchased components;
- administration costs; and
- disposal costs where applicable.
28.4 Pantoxe Project Hub reserves the right to retain completed or partially completed products until all outstanding amounts have been paid.
29. SUSPENSION OF WORK
29.1 Pantoxe Project Hub may suspend production or services without liability where:
- scheduled payments are overdue;
- required approvals have not been received;
- essential information is incomplete;
- customer-supplied materials are unavailable;
- technical clarification is required;
- unsafe conditions exist; or
- circumstances beyond Pantoxe Project Hub's reasonable control prevent continued work.
29.2 Any suspension shall automatically extend all estimated completion dates.
29.3 Pantoxe Project Hub reserves the right to recover reasonable additional costs arising from prolonged suspension caused by the Customer.
30. DEFAULT, STORAGE CHARGES & DISPOSAL OF UNCOLLECTED PRODUCTS
30.1 The Customer shall collect completed products within thirty (30) calendar days after notification that the products are ready.
30.2 Pantoxe Project Hub may charge reasonable storage fees for products remaining uncollected after thirty (30) calendar days.
30.3 Pantoxe Project Hub shall not be responsible for deterioration, corrosion, fading, dust accumulation or environmental effects occurring after the Customer has been notified that the products are ready for collection.
30.4 Products remaining uncollected for more than ninety (90) calendar days may be dismantled, recycled, sold or otherwise disposed of without further notice to recover storage space and associated costs.
30.5 Payments previously made shall not be refundable unless required by applicable law.
31. COMMUNICATION RECORDS
31.1 Pantoxe Project Hub may rely upon communications made through email, WhatsApp, SMS, messaging applications, purchase orders and other written correspondence as evidence of instructions, approvals, design changes and contractual agreements.
31.2 The Customer is responsible for ensuring that all instructions communicated through such channels are accurate and authorised.
31.3 Pantoxe Project Hub may retain communication records, photographs, production records and inspection records for evidential purposes.
32. ELECTRONIC APPROVALS & SIGNATURES
32.1 Electronic approvals, digital signatures, email confirmations, WhatsApp approvals and other electronic communications shall have the same legal effect as handwritten signatures to the extent permitted by applicable law.
32.2 The Customer accepts that production may commence based upon such electronic approvals.
33. REFUSAL OF WORK
33.1 Pantoxe Project Hub reserves the right to refuse, suspend or terminate any project where it reasonably believes that the project:
- is unlawful;
- infringes intellectual property rights;
- presents unacceptable safety risks;
- exceeds available manufacturing capability;
- may damage equipment;
- conflicts with Pantoxe Project Hub's business policies; or
- involves abusive or threatening conduct towards Pantoxe Project Hub personnel.
34. SUBCONTRACTING
34.1 Pantoxe Project Hub may engage qualified subcontractors, consultants or specialist suppliers to perform part of the work where appropriate.
34.2 Such engagement shall not relieve Pantoxe Project Hub of its contractual obligations to the Customer.
35. MARKETING, PHOTOGRAPHY & PORTFOLIO RIGHTS
35.1 Unless otherwise agreed in writing before production commences, Pantoxe Project Hub may photograph completed products and completed projects for use in:
- portfolios;
- websites;
- catalogues;
- exhibitions;
- social media;
- promotional materials; and
- marketing activities.
35.2 Pantoxe Project Hub shall not disclose confidential technical information where a valid Non-Disclosure Agreement has been executed.
36. PRIVACY
36.1 Pantoxe Project Hub shall collect, use and retain Customer information solely for legitimate business purposes including quotations, production, invoicing, delivery, warranty administration, customer support and compliance with legal obligations.
36.2 Pantoxe Project Hub shall take reasonable steps to safeguard Customer information from unauthorised access or disclosure.
37. FORCE MAJEURE
37.1 Pantoxe Project Hub shall not be liable for any delay or failure to perform its obligations where such delay or failure results from events beyond its reasonable control.
37.2 Such events include, but are not limited to:
- natural disasters;
- flood;
- fire;
- pandemic;
- government restrictions;
- labour shortages;
- transportation disruption;
- supplier shortages;
- utility failures;
- internet outages;
- cyber incidents; or
- equipment failure.
38. GOVERNING LAW
38.1 These Terms & Conditions shall be governed by and construed in accordance with the laws of Malaysia.
38.2 The parties submit to the exclusive jurisdiction of the courts of Malaysia.
39. DISPUTE RESOLUTION
39.1 The parties shall first attempt to resolve any dispute through good faith discussions.
39.2 Where a dispute cannot be resolved amicably, either party may commence legal proceedings in the appropriate courts of Malaysia.
40. SEVERABILITY
40.1 If any provision of these Terms & Conditions is found to be invalid, illegal or unenforceable, the remaining provisions shall continue in full force and effect.
41. ENTIRE AGREEMENT
41.1 These Terms & Conditions, together with the accepted quotation, approved drawings, invoices and any written agreement between Pantoxe Project Hub and the Customer, constitute the entire agreement between the parties.
41.2 No oral statement, representation or promise shall vary these Terms unless confirmed in writing by Pantoxe Project Hub.
42. AMENDMENT OF TERMS
42.1 Pantoxe Project Hub reserves the right to amend these Terms & Conditions from time to time.
42.2 The version applicable to a transaction shall be the version in effect on the date the Customer accepts the quotation or places the relevant order.
43. ACCEPTANCE OF TERMS
43.1 By requesting a quotation, accepting a quotation, approving a design, issuing a purchase order, making any payment, requesting Pantoxe Project Hub to commence work, collecting products or accepting delivery, the Customer acknowledges that they have read, understood and agreed to be legally bound by these Terms & Conditions.
43.2 These Terms & Conditions shall apply to all present and future transactions between Pantoxe Project Hub and the Customer unless expressly replaced by a subsequent written agreement.
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